RETURN POLICIES
Request for return due to manufacturing defects or order inaccuracies must be submitted within thirty (30) days of receipt of merchandise. Please include your invoice number with your request to receive proper credit. No merchandise may be returned to our warehouse without prior authorization.
All merchandise must be returned in its original carton within 30 days of receiving return instructions. No returns will be accepted after 30 days.
Stock items are subject to a restocking charge. Please call for applicable charges.
DAMAGED SHIPMENTS
No claim can be honored if merchandise is used or without original carton.
FED EX SHIPMENTS
DAMAGED CARTONS: At time of delivery do not remove contents until inspected by the driver. Be sure he notes on freight bill and signs his notation.
CONCEALED DAMAGE: Leave damaged merchandise in its original carton and hold for inspection. Notify FedEx immediately so an inspection can be arranged.
FREIGHT SHIPMENTS
The ICC requires that the consignee (you) file claim with the trucking company. We cannot file for you.
DAMAGED CARTONS: Same procedures as FedEx.
CONCEALED DAMAGE: Leave damaged merchandise in its original carton and hold for inspection.